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Problem

CHARON is not able to read the license content when starting the emulator and returns the following errors like:

20160810:085028:ERROR:2:000003E8:ll_sentine( 379): Sentinel HASP RunTime Error 7.
20160810:085028:ERROR:2:00000373:ethane.cxx(1662): License not found, not valid, or expired.

...

  • CHARON-AXP and CHARON-VAX V4.6 Builds 166-03 and 166-05
  • CHARON-AXP and CHARON-VAX V4.7 Build 171-01

Solution

Check you are not running CHARON over RDP, see: CHARON Launcher - License not found, not valid or expired

...

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To solve this either:

  • Upgrade to CHARON-AXP / CHARON-VAX V4.7 Build 171-01 and install the patch number 171-02 or higher

    (info) Patch note excerpt: Fixed "Disable TCP chimney offload for CHARON" functionality (which caused CHARON to lose access to its license) (ID#4298)
    .
  • or execute the following operations:
    • Run cmd.exe with administrative privileges

    • Issue the command:

      C:..> netsh interface tcp show chimneyapplications

      .

    • Then for each installed CHARON executable from the list run the following command:

      C:..> netsh inter interface tcp delete chimneyapplication "C:\<full path to CHARON executable.exe>"

      .
      Example:

      c:\Charon>netsh interface tcp show chimneyapplications

      State        Application

      -----------  -------------------------------------------------

      disabled     C:\Program Files\CHARON\Build_17101\x64\as400.exe

      c:\Charon>netsh inter interface tcp delete chimneyapplication "C:\Program Files\CHARON\Build_17101\x64\as400.exe"

      Ok.

Restart the CHARON instance to check the problem is solved. If not please contact us

Related articles

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