Problem

CHARON is not able to read the license content when starting the emulator and returns the following errors:

20160810:085028:ERROR:2:000003E8:ll_sentine( 379): Sentinel HASP RunTime Error 7. 20160810:085028:ERROR:2:00000373:ethane.cxx(1662): License not found, not valid, or expired.

Affected products:

CHARON-AXP and CHARON-VAX V4.6 Builds 166-03 and 166-05
CHARON-AXP and CHARON-VAX V4.7 Build 171-01

Solution

Check you are not running CHARON over RDP, see: CHARON Launcher - License not found, not valid or expired

If this is not the case then it may be relevant to a bug introduced in the products/versions mentioned above. It is related to the use of the "Disable TCP chimney offload" option in the Network Control Center utility. This bug causes CHARON to lose access to the license.

To solve this either:

Upgrade to CHARON-AXP / CHARON-VAX V4.7 Build 171-01 and install the patch number 171-02 or higher

Patch note excerpt: Fixed "Disable TCP chimney offload for CHARON" functionality (which caused CHARON to lose access to its license) (ID#4298)
.

or execute the following operations:

Run cmd.exe with administrative privileges
Issue the command:
C:..> netsh interface tcp show chimneyapplications
.

Then for each installed CHARON executable from the list run the following command:

C:..> netsh interface tcp delete chimneyapplication "C:\<full path to CHARON executable.exe>"

.
Example:

c:\Charon>netsh interface tcp show chimneyapplications

State Application

----------- -------------------------------------------------

disabled C:\Program Files\CHARON\Build_17101\x64\as400.exe

c:\Charon>netsh interface tcp delete chimneyapplication "C:\Program Files\CHARON\Build_17101\x64\as400.exe"

Ok.

Restart the CHARON instance to check the problem is solved. If not please contact us

Related articles

Page:

Charon Licensing Options for HASP Licensing
Page:

CHARON on Windows - Automated License Expiration Check
Page:

CHARON on Windows - Charon License Utility
Page:

CHARON on Windows - Charon License Utility - Release Notes
Page:

How to read a HASP key over RDP on Windows

Browser not supported