Table of contents

Description

Use this option to change alert management settings as shown below:

Settings

Mail mode (TEXT/HTML)

Alerts are by default sent in HTML format. With some mail clients, HTML mails are not correctly displayed or even rejected. This option is used to switch between HTML format and pure TEXT format.

Mail recipients list

All alerts coming from monitoring scripts and checks scripts are sent using a common alert script that sends emails (via "sendmail") to the recipients list that can be defined using this option.

The common alert script can be customized too if you prefer not to receive emails and use commands from your monitoring software for example.

Do not add blank lines and set one recipient per line

Mail sender

This optional option allows you to define the sender name instead of the default one (root@hostname)

Create/update alert mail footer

Used to add comments at the end of the mail.

HTML tags like new line, font and bold can be added within the file. In case the format is switched to TEXT, these tags will be automatically removed from the text mail.

Enable/disable wall alert messages

This option enables or disables (default) the "wall" messages sent via the alert script.

Update/reinstall common alert script

All alerts coming from monitoring scripts and checks scripts are sent using a common alert script.

If this script does not exist, it is initialized by copying an example provided in the kit.

If it exists and is different from the original one, you are invited to reinitialize it from the default one:

• Answer "yes" if you did not change the original script file and you have updated the Linux Toolkit (read the corresponding release notes)
• Do not answer "yes" if you customized your own alert script.
  In case you've overwritten the existing alert script, the previous version can be restored from the "/charon/archive" folder

This script can be customized to send alerts the way you want, adding for example commands to link with your monitoring tool. It is based on an alert code passed as parameter 1.

All other parameters are information related to the alert. The script uses templates in order to send emails and wall messages (see "/opt/charon/utils/templates/*.mail" and "/opt/charon/utils/templates/*.wall" files if needed).

The table below lists all available values for parameter 1 in case you plan to customize the scripts and send alerts by your own (monitoring software lines of commands, snmptrap, etc...)

Parameter 1 can have the following values:

Select guests log alert level

Select the alert level to send alerts when events are found in the guest log file:

Level	Information	Warning	Error
0
1
2
3

Requires the "charon_logevent" entry activated in the "crontab" file => menu option "Manage recursive jobs: license expiration check, log events (cron)"

This does not affect guest startup alerts. You will receive alerts when a guest starts or stop whatever the level is.

View alerts history

This option is used to view the alerts history sent via the alert script. Alerts can be viewed in a continuous way or using a text editor.

License expiration alerts from guests

This option will toggle on/off the WARNING alerts sent from the guest log file. By default these alerts are sent once per hour 120 hours before expiration whatever the license interval check is set to.

If you have setup the log level alert option to receive WARNING messages then you will receive one alert per hour. This option can be disabled if the expiration check entry is set in the crontab (by default).

Backup licenses (time limited): please take care of the time remaining that will be reported in the license detection alert, if the number of remaining hours is less than 24, you could not receive any alert from the license expiration check that runs everyday at 09:00 AM by default. It is possible to make it run more than once a day in this case.

Alerts simulator

This option allows you to send all the available alerts for testing:

Hardware specs warning message Enabled

Enable or disable hardware specifications warning messages to be sent on Charon boot. Depending on Charon version, wrong messages can be sent. This this option prevents from sending warning alerts in case harwdare specifications warning messages are displayed in the log file.

Immediate alert on dongle removal Enabled

Enable or disable immediate alert on dongle removal. These alerts are monitored by the aksusbd log monitoring which is totally independent from the Charon virtual machine log files monitoring.

Since Charon version V4.9, the license communications are checked more often than they were in previous versions.

This option, if disabled, prevents from sending too many alerts in case of dongle removal and re-connection but be aware that if no Charon virtual machine is running, the removal and re-connection will not generate any alert.

Reduce WARN msgs on dongle removal

This option is valid for Charon-AXP and Charon-VAX V4.9 and above.

If enabled, it will prevent from sending too many alerts on dongle removal thus the following messages will not generate an alert:

• :0000024D:licenseman(1830): Unable to log in to the key "XXXXXXXX", feature X.
• :0000024D:licenseman(1830): HASP runtime (7): Sentinel protection key not available.
• :0000024D:licenseman(1830): Failed to login at the Sentinel HASP key: "XXXXXXXX".