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The Customer-to-Vendor (abbreviated C2V) file or a fingerprint file (also in C2V format) is used to provide the necessary information to Stromasys

  • to update an existing hardware or software license

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  • , or
  • to create a new software license respectively.

Please note: even if a hardware license (USB dongle) is installed for the first time, it is treated as an existing license.

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  • If the C2V file is not created using the appropriate steps for a new or existing license, Stromasys will not be able to create the correct license and the procedure will have to be repeated.
  • If you use a license server, the steps described in this section must be performed on the license sever.
  • Do not use Sentinel ACC to create a fingerprint for a new software license. The resulting file has a format that is incompatible with the Stromasys license creation tools.

Verifying Sentinel Runtime Software State

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On Linux-based Charon products, you can use the command-line tools to create a fingerprint file. Do not use Sentinel ACC to create a fingerprint for a new software license. The resulting file has a format that is incompatible with the Stromasys license creation tools.

For all Linux-based products, execute the following command to create the fingerprint file:

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The commands described in this section also work on Charon-SSP. However, the Charon-SSP emulator product has its own GUI, the Charon-Manager, which also includes a license update tool that can create a fingerprint file. Please refer to the section License Management with Charon-SSP Manager for more information.

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Creating a Fingerprint File on Microsoft Windows

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nameFGPWindows

The license update utility (HASPRUS) looks the same, independent of the product variant used.

The following image shows the necessary options for creating a fingerprint file: select the tab Collect Status Information and the option Installation of new protection key.

After pressing the Collect Information button, you will be prompted to enter a location for storing the fingerprint file. Select a location and filename and save the file.

Once a software license has been installed, current versions of the license update utility do not allow you to create another fingerprint without (temporarily) removing the installed software license. Therefore, save the created fingerprint file in case you need to create an additional software license for the same system (this will be the exception because in most cases the existing license can be updated with the required information). If you don't have the fingerprint file anymore and cannot create a second fingerprint because there is already a valid software license installed, please contact your Stromasys representative or VAR. If you have an obsolete/invalid software license on your system, you can remove it as described in Removing a License.


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Existing Hardware or Software License Update - Create a C2V File

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1. Open the web-browser on the Sentinel Key page of the Sentinel ACC (URL: http://localhost:1947/_int_/devices.html):

Old version:

New version:

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On Linux-based Charon products, you can use the command-line tools to create a C2V file. The commands described in this section also work on Charon-SSP. However, the Charon-SSP emulator product has its own GUI, the Charon-Manager, which also includes a license update tool that can create a C2V file.

For all Linux-based products, execute the following command to create the C2V file:

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You can use the following workaround:
$ ssh localhost /opt/charon/bin/hasp_srm_view -c2v <filename>

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The full paths to the command are listed in the following table:

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Please note: in older product versions, the hasp_srm_view command cannot be instructed to select a particular key for creating the C2V file. The -key parameter in these versions is only honored when displaying a license, but not for creating a C2V file. The hasp_srm_view command will select one of the available licenses to create a C2V file. This selection cannot be influenced. If you are running a Charon product with this restriction and more than one license is visible to the system, either use Sentinel ACC to create the C2V file for the correct license key or disconnect the other licenses temporarily (this may cause problems for emulators running on the system).


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Creating a C2V File Using the License Update Utility on Windows

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