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Send configuration and log files via mail

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Last updated: Feb 21, 2018 by Bruno Miretti (Deactivated)
1 min read

Description

Use this option to send configuration and log files to an email recipient.

Notes:

(red star) Only for guests defined in the Service management (Start, Stop, Manage automatic boot & shutdown) menu option

(lightbulb) Do not send these files directly to our support team otherwise the sender will not be recognized by our ticketing tool. Please send it to you then forward it to our support team.

(tick) By default, the 3 most recent log files and the configuration file will be included in the email, zipped

(info) Email subject will be "[CHARON] Configuration and log files for XXXX" where "XXXX" represents the shortened configuration file name (without extension).

(info) Configuration and log files (latest 64 lines) will be displayed within the message body and will also be attached to the email as a zip file.

Example


Below is an example of email received:

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