This part of the Network Control Centre utility is for troubleshooting network adapter issues. Upon selecting this option from the main menu you will be immediately presented with a list of network adapters, similar to the window shown below. To begin, select a network adapter from the list and click Next.
If the CHARON-AXP/SMA virtual machine is operating while running the troubleshooting tool you will receive the following warning:
As the troubleshooting tool can generate packets that appear to be coming from the guest system it is not recommended to run the tool and the virtual machine in a production environment.
Testing Network Adapter Settings
The first troubleshooting step the utility takes is to determine if the network adapter has been configured appropriately, as described in Configure NIC. The example below shows an adapter that has not been configured correctly. The relevant messages will be highlighted in YELLOW.
To rectify the network adapter settings, select the Fix the adapter configuration checbox and click Next. This may take a minute as all unnecessary protocols are removed from the network adapter and the CHARON-AXP/SMA driver is enabled.
If you have possibly selected the wrong network adapter from the previous window or for some reason do not want to fix the settings, do not select Fix the adapter configuration, just click Next. This will take you to the final step.
Once the settings have been applied, or if the network adapter was already correctly configured, you will see a window similar to the following. Click Next to move on to the next step.
