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This part of the Network Control Centre utility is for troubleshooting network adapter issues. Upon selecting this option from the main menu you will be immediately presented with a list of network adapters, similar to the window shown below.

Troubleshooting Network Adapter List

If the CHARON-AXP/SMA virtual machine is operating while running the troubleshooting tool you will receive the following warning:

As the troubleshooting tool can generate packets that appear to be coming from the guest system it is not recommended to run the tool and the virtual machine in a production environment.

To begin, select a network adapter from the list and click Next.

The first troubleshooting step the utility takes is to determine if the network adapter has been configured appropriately, as described in Configure NIC. The example below shows an adapter that has not been configured correctly. The relevant messages will be highlighted in YELLOW.

Troubleshooting Step 1: Check Network Adapter Settings

To rectify the network adapter settings, select the Fix the adapter configuration checbox and click Next.  This may take a minute as all unnecessary protocols are removed from the network adapter and the CHARON-AXP/SMA driver is enabled.

If you have possibly selected the wrong network adapter from the previous window, do not select Fix the adapter configuration and click Next.

 

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