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Comment: Added recommendation on SACC logging

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CHARON-AXP modelsMinimum number of host CPU coresRecommended number of host CPU cores

HP AlphaServer 400 - HP AlphaServer 4100

2

2

HP AlphaServer DS10/DS10L/DS15

2

2

HP AlphaServer DS20/DS25

4

4

HP AlphaServer ES40/ES45

6

8

HP AlphaServer GS80

10

16

HP AlphaServer GS160

18

32

HP AlphaServer GS320

34

48

When starting, the CHARON-AXP software checks the available number of host CPU cores. This check is based on the maximum number of AXP CPUs that can be emulated if this number is not restricted by the "n_of_cpus" parameter. If the available number of host CPU cores is below this number, CHARON-AXP will issue a warning message even if the requirements for the configured number of AXP CPUs are fulfilled. The CHARON-AXP software will work despite this warning if the requirements for the configured number of AXP CPUs are fulfilled.

Note

Hyperthreading must be switched off completely. Disable hyperthreading in the BIOS settings of the physical host or, for a VMware virtual machine, edit the virtual machine properties, select the Resources tab then select Advanced CPU. Set the Hyperthreaded Core Sharing mode to None.

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  1. Login as the local system administrator ("Administrator") on the host system.

  2. Create a special user for running CHARON-AXP (optional). This user must have all the administrative privileges. Please consult with Windows online documentation for details.

    Note

    The CHARON installation procedure will create a special group called CHARON-GRP and the current user will be automatically included to this group. Do not remove this group and do not remove any CHARON user from it, otherwise a problem with virtual memory allocation may appear on CHARON startup.

    The created user may belong to some domain, but please note that in this case you have to add this user to the CHARON-GRP manually as described in this article, and then reboot the CHARON host.


  3. Stay logged in as local system administrator ("Administrator") or log off and login as the CHARON-AXP user having administrative privileges (if this option has been chosen).

  4. Create a special directory for the CHARON-AXP distribution kit and copy the provided files there.

Upgrade cases

From versionAction
4.7 and belowFirst uninstall all CHARON products.
4.8 and above

The version 4.11 can be installed without uninstalling the previous version(s).

(warning) Before upgrading, please run the Network Control Center and take note of all network interfaces dedicated to Charon. After the upgrade, they will have to be dedicated again to Charon as they will all appear released to the host.

(warning) Please note it is mandatory to update all existing CHARON Virtual Machine to make them run the latest version using the Virtual Machine Manager, VM Configuration tab - otherwise they will remain at the previous installed version.


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Distribution preparation

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Directory

Description

Build_XXX\x64

Contains product executables and libraries

Drivers

Contains the CHARON drivers

InstallShell

Contains the CHARON installation procedure executables

Logs

Contains the CHARON installation log

NCCContains the Charon Network Control Center executable
RedistributablesContains the redistributables needed for CHARON running (already installed, except the license alert script)
Virtual Machine ManagerContains the most up-to-date version of CHARON Virtual Machine Manager
Virtual Machine TemplatesContains templates for creating CHARON virtual machines
Virtual MachinesContains the CHARON virtual machines
Virtual Disk ImagesContains CHARON virtual disk images. For example "charoncp013.vdisk" and some OpenVMS tools (ovms_tools.vdisk) used for debugging plus the PCI I/O Bypass controller

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  1. From the "CHARON Virtual Machine Manager" utility (see above) select the "Host Information and Utilities" section and press the "Sentinel Admin Control Center" button or (optionally) invoke the system default web browser and enter the URL http://localhost:1947 to display the "Sentinel Admin Control Center" (ACC) web interface.
  2. Click on the "Sentinel Keys" link to open up the "Sentinel Keys Section" page
  3. Make sure that one and only one CHARON HASP or SL license is present.

(info) To facilitate troubleshooting, Stromasys recommends to enable logging from the Sentinel Admin Control Center as described in this article: Enabling logging in Sentinel Admin Control Center.

ProblemAction
No license is displayedMake sure that all the recommendations above about remote access to the host are fulfilled (if remote access takes place) and the HASP USB key is not broken and its LED indicator is lit (meaning that it is used by the host).
Only one License key / SL is seen and its content is incorrectContact STROMASYS to request a new license update.
Several License keys / SLs are displayedRemove all of them except the one provided by STROMASYS for the installed version of CHARON.

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Software licenses can also be uninstalled using the method, described in the "Removing CHARON-AXP Software Licenses" chapter of this Guide

For license servers accessible only via non-broadcast search it is also possible to disable access to network licenses if only a local license is to be used: Click on the "Configuration" link to open the "Configuration for Sentinel Manager" page.

Uncheck the "Allow Access to Remote Licenses" checkbox from the "Access to Remote License Managers" tab then press the "Submit" button to apply changes.

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