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Problem
Not able to start Charon-AXP/VAX/PDP on Windows. Log file reports an ERROR message like this one:
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Solution
- Either uninstall and re-install Charon with SEP disabled or
- Restore the Charon installation folder just before the last time Charon was restarted successfully with SEP disabled or
- Upgrade to Charon-AXP/VAX/PDP version 4.9 minimum
Recommendations
- Disable SEP or, if not possible,
- Exclude the Charon installation folder from SEP scans and also the folders containing the Charon virtual disks if there are.
- Create application control exclusions for the Charon executable files
Links
- How to create an Application Control exception or stop sysfer.dll injection into a process with SEP
- Creating Application Control Exclusions in Symantec Endpoint Protection 12.1
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