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Preferably get the information before the dongle is seen as removed. If we can't, we can assume the USB driver is uhci_hcd (below, the requested information, blue colored, is given as an example): Example 1 / uhci_hcd:
Example 2 / xhci_hcd:
Execute the following commands to try to make the USB license dongle readable again (below, the requested information, blue colored, is given as an example / uhci_hcd):
Repeat the unbind/bind commands for each line displayed by the Restart the aksusbd service:
Check if the license can be read:
Monitor the guest log file for license detection on next check |
Links
- CHARON Charon Linux Toolkit ( these utilities contain a log monitoring feature that detects this error and tries to apply the workaround automatically)
- Manage monitored guests logs
- Alert emails examples
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