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A troubleshooting utility for locating and fixing common network issues. 

This part of the Network Control Centre utility is for troubleshooting network adapter issues. Upon selecting this option from the main menu you will be immediately presented with a list of network adapters, similar to the window shown below.  To begin, select a network adapter from the list and click Next.

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titleTroubleshooting Network Adapter List

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Note

If the CHARON-AXP/SMA virtual machine is operating while running the troubleshooting tool you will receive the following warning:

As the troubleshooting tool can generate packets that appear to be coming from the guest system it is not recommended to run the tool and the virtual machine in a production environment.

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Testing Network Adapter Settings

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titleTroubleshooting Step 1: Correct Network Adapter Settings

 

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DECnet Network Tests

The next troubleshooting step is to test the DECnet network.  If this test is not necessary in your environment, simply select the Skip tests checkbox and click Next.  This will take you to the next step.

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At this point, enter the DECnet Phase IV network and node numbers for the CHARON-AXP/SMA virtual machine and click Next.  This will start the DECnet tests.  The next window will show a progress bar as the network tests are executed.  To cancel the DECnet tests at any time, just click Cancel.

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TCP/IP Network Tests

The next troubleshooting step is to test the TCP/IP network.  If this test is not necessary in your environment, simply select the Skip tests checkbox and click Next.  This will take you to the next step.

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At this point, enter the TCP/IP address and subnet mask of the CHARON-AXP/SMA virtual machine and click Next.  This will start the TCP/IP tests.  The next window will show a progress bar as the network tests are executed.  To cancel the TCP/IP tests at any time, just click Cancel.

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Test Completion

Once all tests have been run (or the first step aborted) the troubleshooting utility will present a log indicating the test performed and their results.  The example below shows a report indicating that the network adapter may not be connected.

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