Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Anchor
TOC
TOC
Include Page
KBCOMMON:KB-CSSstyle
KBCOMMON:KB-CSSstyle

...

Please refer to How to read a HASP key over RDP on Windows for details on how to retrieve the license content when connected over a remote connection. You can also use the Charon License Utility  that provides this functionality.

To start the Charon instance in such environments, it should be defined as a service. Detailed instructions for starting Charon as a service are provided in the respective user guides (Documentation).

...

A running emulator shows messages similar to the following in the log file:

20220722:230002:INFO :0:000003E6:ll_sentine(1829): Performing regular license check ...

20220722:230002:INFO :0:000003DC:ll_sentine(1922): ... found license key <license ID of network license>

20220722:230002:ERROR:2:000003E8:ll_sentine( 430): Sentinel HASP RunTime Error 38.

20220722:230002:INFO :0:00000351:ethane.cxx(3127): session: Detected removal of the license. Normal operation is supported for 59 minutes from now.

If the emulator finds the correct local license again at the next license check, it will continue to run normally. If it again finds the network license first, it will log the error again and terminate.

...

  • upgrade the Charon software to a version supporting the combination of local licenses to increase the instance number (versions starting with Charon-AXP/VAX 4.9 and Charon-PAR 1.10), or
  • combine the required instances on one license dongle and change the second dongle to be a backup for the first dongle.

Please note: Stromasys may require the customer to cover operational costs associated with the license updates or other incurred cost.

Include Page
KBCOMMON:KB-GoToTop
KBCOMMON:KB-GoToTop

...