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Comment: Initial update

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By default CHARON is installed in the "C:\Program Files (x86)\CHARON" (x64) or "C:\Program Files\CHARON" (x86) directorydirectory. It has the following subdirectories:

Directory

Description

Build_XXX\x86

Contains product executables and libraries

Drivers

Contains the CHARON drivers

Chapi

Contains CHARON API files used for creating new emulated devices

InstallShell

Contains the CHARON installation procedure executables

Logs

Contains the CHARON installation log

RedistributablesContains the redistributables needed for CHARON running (already installed)
Virtual Machine ManagerContains the most up-to-date version of CHARON Virtual Machine Manager
Virtual Machine TemplatesContains templates for creating CHARON Virtual Machines
Virtual MachinesContains the CHARON Virtual Machines
Virtual Disk ImagesContains the CHARON virtual disk images, for example "idle_vms_pkg_v3.0"

The "Virtual Machine Templates" directory contains template configuration files to build CHARON Virtual Machine with CHARON Virtual Machine Manager.  We will focus our attention on this subject in the next chapter.

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If the CHARON license is a software license (SL), install it on the host using the following procedure:

  1. Press the Start button, select "All programs", "Charon" then the Charon product/version folder, "Utilities" and execute the "License Update Service" program:
    Image RemovedDouble click the "CHARON Virtual Machine Manager" icon on desktop or select this utility in the tray menu; select "Host Information and Utilities" section and press "License Update Tool" button:

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    The following default dialog window will appear:



  2. Select the "Installation of new protection key" radio-box and press the "Collect Information" button. The following window will appear:

     

    Specify the directory and name of the system "fingerprint" file to be created; press "Save".

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  3. The "License Update Service" will save the fingerprint file under the given name and report the status:



  4. Send the resulting file to STROMASYS. In return STROMASYS will provide you with a "*.v2c" file, for example "Your License.v2c"
     
  5. Copy the received v2c file to CHARON host in the folder of your choice and select the "Apply License File" tab:

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  6. Press the "..." button and browse for the received v2c file.
    Example:

     

    Press "Open" to apply the license.  
  7. Invoke In the "CHARON Virtual Machine Manager" utility (see above) select "Host Information and Utilities" section and press "Sentinel Admin Control Center" button or (optionally) invoke the system default web browser and enter URL http://localhost:1947 to display "Sentinel Admin Control Center" (ACC) web interface. This interface allows you to view and manage CHARON licenses.
  8. Ensure that the software license appears now in the "Sentinel Keys" menu of the ACC.

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License validity verification

Check available the CHARON license validity. To do that, invoke the "HASP ViewCharon License Details" utility to make sure that the CHARON license is visible and looks Ok:

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is correct. Double click the "CHARON Virtual Machine Manager" icon on desktop or select this utility in the tray menu; select "Host Information and Utilities" section and press "HASP License Details" button:

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  • Text of the license is displayed correctly by the "CHARON License Details" utility, no error messages are shown
  • Content of the license looks correct. For example license number, major and minor versions, minimum and maximum build numbers, CHARON-VAX / CHARON-PDP products and allowed hardware (CHARON-VAX / CHARON-PDP models) should be checked. More details on the license content can be found in the CHARON-VAX / CHARON-PDP Licensing chapter of this Guide.

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If CHARON license content cannot be displayed by the "HASP ViewCHARON License Details" utility or it is incorrect, check that the license is available and correctly used:

  1. Invoke the system default web browser and enter URL In the "CHARON Virtual Machine Manager" utility (see above) select "Host Information and Utilities" section and press "Sentinel Admin Control Center" button or (optionally) invoke the system default web browser and enter URL http://localhost:1947 to display the "Sentinel Admin Control Center" (ACC) web interface.
  2. Click on the "Sentinel Keys" link to open up the "Sentinel Keys Section" page
  3. Make sure that one and only one CHARON HASP or SL license is present.

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Problem
Action
No license is displayed

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Make sure that all the recommendations above about remote access to the host are fulfilled (if remote access

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takes place), that the HASP USB key is not broken and its LED indicator is lit (meaning that it is used by the host).

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Only one License key / SL is seen and its content is incorrect

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Contact STROMASYS to request a new license update.
Several License keys / SLs are displayed

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Remove all of them

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except the one provided by STROMASYS for

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just installed version of CHARON.

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Software licenses can also be uninstalled with the "License Update Service" utility (see above) in the following way:

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Network configuration is done with the help of the "Network Control Center" (NCC) utility:

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Start the ". Double click the "CHARON Virtual Machine Manager" icon on desktop or select this utility in the tray menu; select "Host Information and Utilities" section and press "Network Control Center" button:

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Start the "Network Control Center" utility and select "Configure NIC" in the first dialog window:

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Press the the "Cancel" button to exit from the "Network Control Center" utility.

Note

If you've installed CHARON-VAX Version 4.7 Build 171-01, please do not use the "Disable TCP chimney offload" feature since it may lead to some critical problems relevant to CHARON license checking.This issue is solved starting with Build 171-02 (patch).

If for any reason you have already used this feature proceed with the following:

  1. Run CMD with administrative privileges
  2. Issue the command: netsh interface tcp show chimneyapplications
  3. Then for each installed CHARON executable from the list run the following command: netsh inter tcp delete chimneyapplication "C:\<full path to CHARON executable.exe>"

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(warning) When the NIC properties are configured in Windows, a reboot of the CHARON (warning) When the NIC properties are configured in Windows, a reboot of the CHARON host is required for the changes, specifically "offload" parameters, to take effect.

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