Description
This option offers the possibility to send configuration and log file from the select guest to an email recipient.
Notes:
Only for guests defined in the Service management (Start, Stop, Manage automatic boot & shutdown) menu option
Do not send these files directly to our support team otherwise the sender will not be recognized by our ticketing tool: first send it to you then forward it to our support team
The 3 most recent log files will be included in the email
Email subject will be "[CHARON] Configuration and log files for XXXX" where "XXXX" represents the shortened configuration file name (without extension).
Configuration and log files will be displayed within the message body and will also be attached to the email
Example
Below is an example of email received:
