Problem

Affected versions and models:

Alphaserver models DS15 and DS25 migrated to Charon-AXP V4.9 and above, Linux and Windows.

Reported error message:

20190411:121314:ERROR:2:00000104:lnxpackpor( 366): EWA0: Failed to start the port. Port does not connected to the controller.

20190411:121314:ERROR:2:0000016F: node.cxx( 723): Failed to start (anonymous) at 0x2673ca0.

20190411:121314:ERROR:2:00000104:lnxpackpor( 366): EWB0: Failed to start the port. Port does not connected to the controller.

20190411:121314:ERROR:2:0000016F: node.cxx( 723): Failed to start (anonymous) at 0x268a070.

20190411:121315:ERROR:2:00000170: node.cxx( 747): The configured node failed to initialize due to configuration errors.

Solution

The way embedded network interfaces on DS15 and DS25 models are managed has been updated starting with Charon-AXP V4.9 and the network interfaces, EW* or EI*, must be specified in the configuration file in a different manner.

Please refer to the template files for those models and update the configuration file using the new syntax. Template files are located in "/opt/charon/cfg" folder on Linux and usually in "C:\Program Files\CHARON\Build_xxxxx\x64" folder on Windows (where xxxxx represents the build number).

Example:

Version 4.8 configuration for DS25:

load packet_port/chnetwrk EWA0 interface = "ens41"

load packet_port/chnetwrk EWB0 interface = "ens42"

Version 4.9 (and above) configuration:

#include ds25-onboard-nics.icfg
include ds25-onboard-nics-ew.icfg

set EWA0 interface = "ens41"

set EWA0 interface = "ens42"

On Linux, it could be necessary to specify the location of the "include" file like this:

include /opt/charon/cfg/ds25-onboard-nics-ew.icfg

Alphaserver DS15 and DS25 fail to start after migration to Charon-AXP V4.9 and above

Problem

Solution

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