An OpenVMS bugcheck occurs on Charon-AXP for Windows after installing Windows patches on servers with AMD processors. No error message is logged within Charon, OpenVMS reports a "CPU Sanity Timer expired event" message.
This problem has been detected on servers with AMD Opteron running Windows 2008 Server R2 SP1 X64.
Check the following patches are installed on your server:
If they are, please remove them and check the bugchecks do not occur anymore. If they do, please contact your Charon support provider.
To verify the patch is installed, open a command line window as an Administrator (cmd.exe) and run the following command:
C:..>powershell -command "Get-Hotfix -id KB4034679" |
Example:
|
The get-hotfix command is available starting with Powershell version 3.0.