Problem
On installation of Software License "hasp_srm_view" utility cannot retrieve the host fingerprint C2V file: "Can not retrieve the C2V (host fingerprint mode) data.".
Starting with Charon-AXP/VAX 4.9 for Linux, Charon-AXP/VAX version 4.8 for Windows, and Charon-PAR 1.10, these Charon emulator products do not follow the accesstoremote and network visibility settings in the the local Sentinel ACC. They perform a broadcast search for network licenses even if this has been disabled in the local Sentinel ACC configuration.
This document applies to older versions.
Solution
This problem happens because the "hasp_srm_view" utility may be confused by already installed network-wide Software Licenses. The solution is to disable access to remote licenses using "Sentinel HASP Admin Control Center" (SACC).
- Go to http://localhost:1947 to access the "Sentinel HASP Admin Control Center" (SACC).
- Select "Configuration" option from the left panel then open the "Access to Remote License Managers" tab.
- Uncheck the highlighted options:
- Press "Submit" button to apply settings
- Select the "Network" tab.
- Switch "Network visibility" to "None":
- Press "Submit" button to apply setting.
- Do not forget to return these settings back after SL installation.
If no graphical user interface is available, please read this article to perform operations via command line: How-to enable remote connection to Sentinel Admin Control Center without GUI and specially the "Other useful parameters" chapter for the correspondence between the GUI and the parameters in the haplm.ini file.
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