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Problem

On installation of Software License "hasp_srm_view" utility cannot retrieve the host fingerprint C2V file: "Can not retrieve the C2V (host fingerprint mode) data."

Solution

This problem happens because the "hasp_srm_view" utility may be confused by already installed network-wide Software Licenses. The solution is to disable access to remote licenses using "Sentinel HASP Admin Control Center" (SACC).

To disable access to network-wide licenses:
  1. Go to http://localhost:1947 to access the "Sentinel HASP Admin Control Center" (SACC).
  2. Select "Configuration" option from the left panel then open the "Access to Remote License Managers" tab.
  3. Uncheck the highlighted options:
  4. Press "Submit" button to apply settings
  5. Select the "Network" tab.
  6. Switch "Network visibility" to "None":
  7. Press "Submit" button to apply setting.
  8. Do not forget to return these settings back after SL installation.

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