Problem
In certain situations a Software License may become "Cloned" (disabled), this can occur when changing hardware configuration of physical or virtual CHARON host.
Example:
In this situation there is no way to remove the license by the standard methods.
Solution
The following procedure must be applied to remove the cloned license:
- Go to http://localhost:1947 to access the "Sentinel HASP Admin Control Center" (SACC).
- In the "Sentinel HASP Admin Control Center" (SACC), locate the target "Sentinel SL AdminMode" license.
- Press the "Certificates" button at the right side of the SL description:
- Note the name of the correspondent certificate and path to the certificates base in the "Certificates" section:
- Remove the certificate file. In the example above (Windows 2012 R2 x64 host) the file to remove is "
C:\Program Files (x86)\Common Files\SafeNet Sentinel\Sentinel LDK\installed\68704\387285561437702475_base.v2c
". In case of Linux hosts the directory is "/var/hasplm/installed/68704/
" in most cases. - Reboot CHARON host or restart the Sentinel LDK service:
- On Windows, restart the "Sentinel LDK License Manager" service (hasplms) either using the
services.msc
program or via a command line (as administrator) then enter the "sc stop hasplms
" command followed by "sc start hasplms
". - On Red Hat Enterprise Linux 7.x and CentOS 7, restart the aksusbd service:
# systemctl restart aksusbd
- On Red Hat Enterprise Linux 6.x, restart the aksusbd service:
# service aksusbd restart
- On Windows, restart the "Sentinel LDK License Manager" service (hasplms) either using the
- Start "Sentinel HASP Admin Control Center" (ACC) again to ensure that the SL has been removed.
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