Product Documentation and Knowledge Base - HomeDocumentation


Charon-VAXCharon-AXPCharon-PDPCharon-SSPCharon-PAR
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Current »

Description

This option offers the possibility to send configuration and log file from the select guest to an email recipient.

Notes:

  • Only for guests defined in the Service management (Start, Stop, Manage automatic boot & shutdown) menu option
  • Do not send these files directly to our support team otherwise the sender will not be recognized by our ticketing tool: first send it to you then forward it to our support team
  • The 3 most recent log files will be included in the email
  • Email subject will be "\[CHARON] Configuration and log files for XXXX" where "XXXX" represents the shortened configuration file name.
  • Configuration and log files will be displayed within the message body and will also be attached to the email.

Example

 

  • No labels