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Comment: Small clarifications

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  • Depending on the type of connection, you will have to use either the public IP address of the cloud system or its address in a customer-specific VPN.
  • The private key used must correspond to the public key installed in the authorized_keys file of the cloud instance management user. This is usually done during initial cloud instance launch.
  • The management user account normally allows sudo access to privileged commands (use sudo -i).
  • If the instance was created using a Stromasys-provided AL or VE marketplace image, the management user for interactive login is the user sshuser.

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$ sftp -i <path-to-your-private-key> <management-user-name>@<cloudhost-IP-address>


Please note:

  • Depending on the type of connection, you will have to use either the public IP address of the cloud system or its address in a customer-specific VPN.
  • The private key used must correspond to the public key installed in the authorized_keys file of the cloud instance management user. This is usually done during initial cloud instance launch.
  • If the instance was created using a Stromasys-provided AL or VE marketplace image, the management user for file transfer is the user charon.
  • If the user charon is used to transfer files, the home directory for the file transfer will be /charon/storage.