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This preface describes conventions and content of this user's guide. It describes the intended audience, how to obtain copies of this guide, related documentation, and further support.

Contents

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Intended Audience

This user's guide is intended for anyone who needs to install, configure, or manage the Stromasys Charon-SSP processor/platform virtualization software. The content of this manual is targeted at general users (not just system managers and administrators). However, a general working knowledge of PC operating systems and their conventions is expected.

The user's guide covers the Charon-SSP AWS EC2 AMI distribution. This appliance package contains the full software set including the underlying Linux host operating system. Interactive host operating system access is limited to a subset of commands. If you need to install the non-cloud version of Charon-SSP or need additional information (for example, about command-line use of Charon-SSP and Agent, or the configuration file content) please refer to the respective regular Charon-SSP User's Guides for these product variants..

Please always read the release notes of your product for important information regarding known problems and possible workarounds.

If you require additional information about this product, please contact Stromasys at the regional addresses below or at Team.Support.AWS@Stromasys.com, or contact your Stromasys VAR. 

Document Structure

The document contains the following main sections:

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Obtaining Documentation

The latest released version of this manual and other related documentation are available on the Stromasys documentation website.

Obtaining Technical Assistance

Several support channels are available to cover the Charon-SSP SPARC virtualization product.
If you have a support contract with Stromasys, please visit Stromasys support for up-to-date support telephone numbers and business hours. Alternatively, the support center is available via email at support@stromasys.com.
If you purchased the Charon-SSP product through a Value-Added Reseller (VAR), please contact them directly.
For further information on purchases and the product best suited to your requirements, please contact your regional sales team:

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Region

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Email address

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Phone

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Address

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Australasia-Pacific

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apac.sales@stromasys.com

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+852 3520 1030

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Room 1113, 11/F, Leighton Centre 77 Leighton Road, Causeway BayHong Kong, China

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Americas

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ams.sales@stromasys.com

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+1 919 239 8450

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2840 Plaza Place, Ste 450Raleigh, NC 27612 U.S.A.

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Europe, Middle-East and Africa

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emea.sales@stromasys.com

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+41 22 794 1070

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Avenue Louis-Casai 845th Floor1216 CointrinSwitzerland


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