...
Only for guests defined in the the Service management (Start, Stop, Manage automatic boot & shutdown) menu option
Do not send these files directly to our support team otherwise the sender will not be recognized by our ticketing tool: first send it to you then forward it to our support team
The 3 most recent log files and the configuration file will be included in the email, zipped
Email subject will be "[CHARON] Configuration and log files for XXXX" where "XXXX" represents the shortened configuration file name (without extension).
Configuration and log files (latest 64 lines) will be displayed within the message body and will also be attached to the email
Example
...
| Div | ||
|---|---|---|
| ||
|
Below is an example of email received:
| Include Page | ||||
|---|---|---|---|---|
|