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Note: should you run an instance based on a cloud Automatic Licensing marketplace image using the public Stromasys license servers, the ports to test are TCP port 8080 for SSP version before 5.5.5, and TCP port 8081 for SSP version 5.5.5 or higher.

License Failure due to Time Skew

If the time deviation between license server and Charon host is too large, the emulator will not start and report an error similar to the following examples.

VE license server:

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ERROR VE Current system clock is incorrect.


Automatic Licensing in Cloud Environment:

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ERROR AWS Failed to verify timestamp.


The time deviation between a VE license server and the Charon host must be less than 48 hours.

The time deviation between a Charon host with Automatic Licensing using the public AL license servers in the cloud must be less than 10 minutes.

Emulator Start Fails due to vclock Problem

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