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This option offers the possibility to send configuration and log file from the select guest to an email recipient.

Notes:

(red star) Only for guests defined in the Service management (Start, Stop, Manage automatic boot & shutdown) menu option

(lightbulb) Do not send these files directly to our support team otherwise the sender will not be recognized by our ticketing tool: first send it to you then forward it to our support team

(tick) The 3 most recent log files will be included in the email

(info) Email subject will be "

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[CHARON] Configuration and log files for XXXX" where "XXXX" represents the shortened configuration file name.

(info) Configuration and log files will be displayed within the message body and will also be attached to the email

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Example

Image Added

 

Below is the content of the email received:

Image Modified

 

Include Page
KBCOMMON:DOC-GoToToc
KBCOMMON:DOC-GoToToc