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- Only for guests defined in the Service management (Start, Stop, Manage automatic boot & shutdown) menu option
- Do not send these files directly to our support team otherwise the sender will not be recognized by our ticketing tool: first send it to you then forward it to our support team
- The 3 most recent log files will be included in the email
- Email subject will be "\[CHARON] Configuration and log files for XXXX" where "XXXX" represents the shortened configuration file name.
- Configuration and log files will be displayed within the message body and will also be attached to the email.
Example
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