Problem | Action |
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No license is displayed | Make sure that all the recommendations above about remote access to the host are fulfilled (if remote access takes place), that the HASP USB key is not broken and its LED indicator is lit (meaning that it is used by the host). |
Only one License key / SL is seen and its content is incorrect | Contact STROMASYS to request a new license update. |
Several License keys / SLs are displayed | Remove all of them except the one provided by STROMASYS for the just installed version of CHARON. |