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The tool has several parameters to influence its behavior:

ParameterDescription
-h
--help
Displays a short help text and a summary of the available parameters.
-c
--crash-report
Utility runs in non-interactive mode. Reports are stored in /opt/charon/reports​. Without this parameter, the utility will prompt you for a short description of the problem and store the report in /tmp.
-f PATH [PATH ...]
--add-file PATH [PATH ...]

File/directory to include in report. Can be used multiple times. May contain wildcards for files/directory selection. If empty, the Charon config and log directories (/opt/charon/cfg, /opt/charon/log) will be included in the report. Important parameter to include the correct directories containing the relevant emulator configuration and log files.

Please do not include vdisk or vtape container files in the report. Upload them separately if advised to do so by Stromasys support.

-e
--email

Send report on email. Default address: support@stromasys.com. It is strongly recommended to review the content of the produced report before sending it via email to make sure the content of the report can be shared externally without violating company regulations.

-t EMAIL
--email-to EMAIL

Email address to send report. Can be used multiple times.

Collecting Additional Information

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